Shipping Time Frames
Most of our products are shipped directly from the manufacturer as quickly as possible. After the manufacturer ships your order it will normally be in transit with a shipping carrier between 2-7 business days depending on the distance between the factory and your final delivery address.
Normal order processing lead times are detailed below in addition to manufacturer specific updates where noted.
The ProSun factory is currently estimating new tanning bed, booth and canopy orders will ship to buyers in approximately 1-6 weeks after order placement.
The Sunfire factory is currently estimating new tanning bed and booth orders will ship in 10 weeks after order placement.
Solar Storm, ESB, and Solar Wave factories are currently asking buyers to expect 10 weeks before new orders ship.
These shipping timeframes will be the same for all distributors and sellers of the tanning beds and booths online. These longer than normal lead times are due to the massive demand for home tanning generated by COVID-19 and the rise in popularity of tanning at home.
Please understand the noted lead times are estimates and may be updated by the manufacturer at anytime. All tanning beds, booths and canopies are custom made to order and will be subject to the standard order cancellation terms if cancelled.
All distributors and sellers of these tanning beds and booths have them shipped directly to you from the manufacturer's factory. These lead times will be the same regardless of where you buy your bed or booth.
In addition, if a customer cancels an existing order at one company and enters it again at another, the order will lose the previous reserved position in the factory shipping queue and will start the process again as a new order.
Given the current demand, orders must be paid for up front to reserve a place in the manufacturers shipping queue with the exception of orders placed with Klarna financing that begins collecting payments from buyers after their orders ships. Unfortunately, there is also no option to pay for expedited service or to receive preferential treatment in the shipping queues of these manufacturers.
Tanning Lamps & Replacement Acrylic: Replacement tanning lamps such as Wolff Velocity, Wolff Dark Tan II, Wolff Diamond Sun S, Radiance and Cosmolux lamps normally shipping within 24-48 hours Monday through Friday during business hours. The Wolff Inferno Lamps along with Solar Storm and ESB Original Equipment Replacement Lamp Kits are all special order and ship from the manufacturers in an estimated 2-4 weeks. Replacement acrylic orders and custom cut acrylic orders normally ship in 3-5 business days.
Seasonal Considerations: From February to July of each year demand becomes very high and the time frames may increase at times during this period. The tanning bed manufacturer's will also be closed a few days around December 25th and the first week of the New Year so shipping time-frames may be slightly extended during those period as well.
A detailed guide on what to expect after you submit your tanning bed or booth order is available by clicking here.
Spray Tanning Equipment, Solutions & Disposables
Manufacturer's such as Norvell and MaxiMist normally ship spray tanning solutions, supplies and disposables within 3 business days and equipment normally ships within 5 business days.
All QuickShip Products normally ship same business day on orders entered before 11am Eastern Time. If other products are added to an order that are not QuickShip eligible the order will ship regular way and may take up to 3-5 working days.
Larger equipment items such as spray tanning overspray booths and Norvell's ARENA may periodically require additional time of between 1-2 weeks to prepare for shipment when Norvell is restocking specialized parts.
Red Light Therapy Systems (Handheld Sizes)
- Normally ship within 4 business days Monday through Friday unless noted otherwise on product page.
- General Salon Supplies (foot spas, pedicure liners etc.) 5-7 business days
- Barber Chairs, Styling Stations & Backwash units 5 business days
- Custom products (pedicure spa chairs, electric lift tables) 21 business days
- Custom Pedicure Chairs 3-6 weeks
- Salon Ambience Products 12 weeks (ships from Italy)
For additional information on shipping timeframes please fee free to contact us via chat, email or phone from 9am - 5pm EST Monday through Friday.