Shipping Time Frames
Most of our large products over 100 lb. are shipped directly to buyers from the manufacturer as quickly as possible. After the manufacturer ships your order it will normally be in transit with a freight shipping carrier between 2-7 business days depending on the distance between the factory and your final delivery address. Normal order processing lead times are detailed below for each product type in addition to specific manufacturer updates where noted. Please refer to the product categories and manufacturers below to determine your orders estimated shipping time:
ProSun is currently estimating new orders of the Sundream Canopy will ship in about 1 week after order placement and all other models approximately 2 weeks.
Solar Storm and Solar Wave are currently asking buyers to estimate about 6 weeks before new orders ship.
ESB is currently estimating their beds and booths will ship in about 6 weeks after order placement.
These shipping timeframes will be the same for all distributors and sellers of the tanning beds and booths online. These longer than normal lead times are due to the massive demand for home tanning generated after the COVID-19 pandemic and the rise in popularity of tanning at home. There have also been numerous supply chain delays from parts vendors in the last 12 months that have extended factory completion times.
Please understand the noted lead times are estimates and may be updated by the manufacturer at anytime. All tanning beds, booths and canopies are custom made to order products and will be subject to the standard order cancellation terms.
All distributors and sellers of these tanning beds and booths have them shipped directly to you from the manufacturer's factory. These lead times will be the same regardless of where you buy your bed or booth.
In addition, if a customer cancels an existing order at one company and enters it again at another, the order will lose the previously reserved position in the factory shipping queue. The new order will start the process again at the back of the factory queue and the completion time extended further.
Given the current demand, orders must be paid for up front to reserve a place in the manufacturers shipping queue with the exception of orders placed with Klarna financing that begins collecting payments from buyers after an order ships. There is also no option to pay for expedited service or to receive preferential treatment in the factory shipping queues of these manufacturers.
Tanning Lamps, Red Light Lamps & Acrylic:
Replacement lamps such as Wolff Velocity, Wolff Dark Tan II, Wolff Diamond Sun S, Radiance, Rejuvenessence, RubelLite and Cosmolux lamps normally ship within 24-48 hours Monday through Friday.
The Wolff Inferno, Sun Fusion and Sunergy lamps are all special order and ship direct to all buyers from the manufacturer. The manufacturer is currently shipping these lamp orders in approximately 3 weeks after order placement. This timeframe will be that same regardless of where these lamps are purchased as all sellers must have these lamps shipped from the same factory in the country.
Replacement acrylic orders and custom cut acrylic orders normally ship in 3-5 business days.
Seasonal Considerations: From February to about July of each year demand becomes very high and the time frames may increase at times during this period. The tanning bed manufacturer's will also be closed a few days around December 25th and the first week of the New Year so shipping time-frames may be slightly extended during those period as well.
A detailed guide on what to expect after you submit your tanning bed or booth order is available by clicking here.
Spray Tanning Equipment, Solutions & Disposables
Manufacturer's such as Norvell and MaxiMist normally ship spray tanning solutions, supplies and disposables within 1-3 business days and equipment normally ships within 5 business days.
Orders that contain 100% QuickShip Products may ship the same day or within 24 hrs from our Chattanooga Tennessee warehouse when submitted before 12:00 Noon Eastern Time. If Non QuickShip products are added to the order it will normally ship in 1-3 days from the manufacturer and then would be in transit.
Estimated transit days for orders made up entirely of QuickShip products are available map below:
Larger equipment items such as spray tanning overspray booths and Norvell's ARENA may periodically require additional time of between 1-2 weeks to prepare for shipment when Norvell is restocking specialized parts.
Red Light Therapy (Panels & Handheld Sizes)
- Normally ship within 1 week of order placement Monday through Friday unless noted otherwise on the product page.
- General Salon Supplies (foot spas, pedicure liners etc.) 5-7 business days
- Barber Chairs, Styling Stations & Backwash units 5 business days
- Custom products (pedicure spa chairs, electric lift tables) 21 business days
- Custom Pedicure Chairs 3-6 weeks
- Salon Ambience Products 12 weeks (ships from Italy)
For additional information on shipping timeframes please fee free to contact us via chat, email or phone from 9am - 5pm EST Monday through Friday.