Shipping Time Frames
All our products are shipped directly from the manufacturer as quickly as possible. After the manufacturer ships your order it will normally be in transit with a shipping carrier between 1-7 business days depending on the distance between the factory and your final delivery address.
Normal order processing lead times are detailed below in addition to manufacturer specific updates where noted.
Please see the manufacturer specific notes below as of December 1st, 2020:
Solar Storm, ESB, Solar Wave & SunLite are currently asking new buyers to expect a 8-10 week shipping timeframe (average of about 9 weeks).
In addition, the approximate shipping timeframes for each date range is provided below as an estimated guideline:
- 10/27 - Present Orders Average of 9 Weeks
- 9/1 - 10/26 Orders Average of 13 Weeks
- 7/5 - 8/30 Orders Average of 14 Weeks
- 4/22 - 7/5 Orders Average of 18 Weeks
- 4/1 - 4/21 Orders Average of 17 Weeks
Please understand these lead times are all target estimates and may be updated by the manufacturer. All sellers ship these tanning beds and booths directly to you from these manufacturer's and the lead times will be the same regardless of which company you place your order with. In addition, if a customer cancels an existing order at one company and enters it again at another, the order will lose the previous reserved position in the shipping queue and will start the process again as a new order.
Given the current demand, orders must be paid for up front to reserve a place in the manufacturers shipping queue with the exception of Klarna financing that does not require any payment until after your order ships. There is also no option to pay for expedited service or to receive preferential treatment in the shipping queue.
ProSun Tanning Beds and Booths are currently shipping in an estimated 15 working days (not including weekends) or the equivalent of 3 weeks.
Tanning Lamps & Acrylic: Replacement lamps such as Wolff Velocity, Wolff Dark Tan II, Wolff Diamond Sun S, Radiance have been shipping within 2-3 working days. Wolff Inferno Lamps along with Solar Storm and ESB Original Equipment Replacement Lamp Kits and all replacement acrylic have been shipping in approximately 7-10 working days (not including weekends) due to both high demand and supply chain delays related to COVID-19.
Seasonal Considerations: From February to July of each year demand is high and the time frame may increase a few additional business days during this period. The tanning bed manufacturer's will also be closed on December 25th and the first week of the New Year so shipping time-frames may be slightly extended during this period as well.
A detailed guide on what to expect after you submit your tanning bed or booth order is available by clicking here.
Spray Tanning Equipment, Solutions & Disposables
Manufacturer's such as Norvell and MaxiMist normally ship spray tanning solutions, supplies and disposables within 3 business days and equipment normally ships within 5 business days.
All QuickShip Products normally ship within 48 hours on orders entered before 12pm Noon Eastern Time. If you add products to your order that are not QuickShip eligible the order will ship regular way from Norvell and may take up to 5 working days. Larger items such as spray tanning overspray booths and Norvell's ARENA may periodically require additional time of between 1-2 weeks when the manufacturer is restocking specialized parts.
Light Therapy Systems (Handheld Sizes)
- Normally ship within 2-4 business days unless noted otherwise on product page.
Salon Equipment & Supplies
- General Salon Supplies (foot spas, pedicure liners etc.) 3-5 business days
- Barber Chairs, Styling Stations & Backwash units 3-5 business days
- Custom products (spa chairs, electric lift tables) 7-21 business days
- Custom Pedicure Chairs 3-6 weeks
- Salon Ambience Products 12 weeks (ships from Italy)
For additional information on shipping timeframes please fee free to contact us via chat, email or phone from 9am - 5pm EST Monday through Friday.