Service Update Coronavirus / Covid-19
Important Service Updates - March 23rd, 2021
Our website is always open and our staff are available to assist you in any way possible during our normal operating hours Monday through Friday 9am to 5pm EST.
Our Chicago warehouse continues to ship inventory of QuickShip Spray Tanning Solutions and Supplies within approximately 24 hrs (not including weekends) of order placement.
Solar Storm, ESB, SunLite & Solar Wave Tanning Beds & Booths
The current estimated shipment time at these manufacturers is currently 14-15 weeks. You may see additional details on the shipping times by clicking here.
All distributors and sellers ship these tanning beds and booths directly to you from the manufacturer's so these noted lead times will be the same regardless of where you place your order.
In addition, if a customer cancels an existing order at one company and enters it again at another, the order will lose the previous reserved position in the shipping queue and will start the process again as a new order.
Given the current demand, orders must be paid for up front to reserve a place in the manufacturers shipping queue with the exception of Klarna financing that does not require any payment until after your order ships. There is also no option to pay for expedited service or to receive preferential treatment in the shipping queue.
ProSun
ProSun is currently shipping tanning bed, booth and canopy orders in approximately 5-6 weeks of order entry.
Norvell - Spray Tanning
The Norvell factory is open. Equipment and solution orders have been shipping within approximately 3-5 business days.
Ohio State FAQ https://coronavirus.ohio.gov/wps/portal/gov/covid-19/home/resources/novel-coronavirus-faqs
Fuji - Spray Tanning
Fuji Spray is accepting orders and has been shipping within about 5 working days.
MaxiMist - Spray Tanning
MaxiMist continues to ship orders within 3-5 business days. We will update the status here in the event of any change.
Florida State FAQ https://floridahealthcovid19.gov/
PIBBS - Salon Equipment
Most orders are expected to ship within approximately 7-10 working days. Some special option orders may take extra time to fulfill and ship in 4-6 weeks.
DECO - Salon Equipment
DECO is currently open and shipping most orders with about 5 business days.
Illinois State FAQ: https://www2.illinois.gov/sites/coronavirus/FAQ/Pages/Stay-At-Home-FAQS.aspx
If you have any questions please feel free to chat with us online or send an email to info@suntanningstore.com