Dream In Reality (DIR) Return Policy 

New Dir Salon Furniture merchandise may be returned for a refund within 15 days of receipt. ALL Special Order Color & Materials are not refundable. Return requests MUST be approved in advance and are subject to a 35% restocking fee (if not returned in original packaging and condition, the re-stocking fee will be greater than 35%) plus shipping charges (both directions will be billed the original shipping cost). Products must be returned in their original packaging - in Like New condition. Refunds are contingent upon Dir Salon Furniture Inspection and approval. All credits will be issued to the original method of payment.