Damaged Tanning Lamps

We apologize for the damage to your package.

To file a claim UPS will request the following 7 digital images.

  • Photo 1: A photo showing the damaged merchandise, inside the original box, with all of the original cushioning (picture should show the placement of the merchandise and packaging inside the box).
  • Photo 2: A photo of the damaged item.
  • Photo 4:A close-up photo of the shipping label with tracking number (please zoom in enough to read the tracking number which usually begins with 1Z).
  • Photo 6:Two photos displaying all 6 sides of the package (1 photo should display the top and 2 sides, the 2nd photo should display the bottom and the opposite sides).