SGROW Service & Manufacturer Warranty

Customer Service 

SGROW is committed to your well-being by providing you with efficient, effective, and affordable light therapy devices. If at any time you are having trouble with your SGROW light therapy device, or you have any questions or concerns about the device, please do not hesitate to contact us at and we will be more than happy to answer any questions you may have. 


SGROW warrants that the device will function and perform within the specification for three years after the date of delivery. The 3 year warranty will cover all parts and labor during the warranty period with some exclusions. If required, the buyer is responsible for return shipping to SGROW Health within the 3 year warranty period.

The warranty shall not apply to any device that has been abused, misused, modified, damaged or fitted with substitute parts other than parts manufactured by SGROW. SGROW shall not be liable for any consequential loss or inconvenience caused by any failure of a SGROW product.

After the warranty has concluded, the buyer is required to pay for all parts and labor charges. If the device is repaired or replaced, either within or outside the warranty period, SGROW Health reserves the right to provide parts or replacement in different colors than the original device. To obtain warranty service, please email

Factory Address

4F, Office Building, JinWanLi
Industrial Park, No. 11 GuanGuang Rd, 
GuangMing District, Shenzhen China

Customer Service 

Contact: Kelly Liu
Phone: +96-755-23769958
Skype: sungrowled1