Salon Ambience Return Policy

Salon Ambience equipment and products are designed and distributed for Licensed Professional use only. Any installations are to be made by a Licensed Professional Contractor or Licensed Plumber. In addition, all items that are to be affixed to a permanent structure (i.e. wall arm) must be done so by a licensed professional contractor. Proof of such installations must be supported by a copy of a Paid Invoice by the Contractor/Plumber. Failure to follow the above instructions will render any and all warranties null and void. Salon Ambience has a 7 day product return policy and will also not accept returns on any heavy freight items. A minimum 20% restock fee will be charged and the customer is responsible for paying shipping costs both ways. Should an item need to be returned to Salon Ambience, a Return Merchandise Authorization Number (RMA) MUST be obtained and be duly noted on all packages and communications.